M Square Wellness – Appointment Cancellation Policy 預約取消政策公告
To ensure fairness and smooth scheduling for all our clients:
🔸 Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
🔸 Cancellations made less than 24 hours before the scheduled session will result in a full session fee charge.
🔸 Repeated rescheduling or no-shows may result in booking restrictions.
🔸 Appointments are reserved for clients who are able to attend as scheduled.
We appreciate your understanding and cooperation — this helps other clients who need care to access available time slots.
Thank you for your continued support and trust.
Cindy Chen received her Acupuncture and Massage education both in China and Canada. Cindy was the coordinator and Clinic Supervisor/chief instructor at Reeves College Acupuncture Program.
Coming from a family lineage of both Chinese and Western medical practitioners, Cindy has been exposed to Traditional Chinese Medicine since her early age. Working with her father, an accomplished Traditional Chinese Medicine Doctor and Herbalist, as an assistant and Chinese herbal pharmacist, she shows her compassionate and caring sides to her patients. Her professional interests focus on women’s health and sports injury, her goal is to apply for Traditional Chinese Medicine in her treatment to help her patients recover from their adverse conditions and maintain their wellness.
Cindy Chen received her Acupuncture and Massage education both in China and Canada. Cindy was the...
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Mr. Kenny Lau
Kenny is a registered Acupuncturist(RAC) of College & Association of Acupuncturist of Alberta and, a Registered Manual Osteopathic(MO) Profession of National Manual Osteopathic Society. He has been working as a TCM practitioner and Chinese herbal pharmacist since 2005.
As an acupuncturist, Kenny has always enjoyed planning and organizing, as well as problem-solving and researching. Kenny is a very gentle and caring person. He believes mastering the two professions RAC and MO can help his patients achieved the ultimate health goals. He had helped lots of his patient with structure imbalance, muscle pain, energy and emotional concerns. Kenny enjoy sharing homecare exercise and diet suggestions.
Kenny is a registered Acupuncturist(RAC) of College & Association of Acupuncturist of Alberta...
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Ms. Vicky Qian
Ms. Vicky Qian
RMT, RAc
Vicky Qian has obtained her massage therapy training and fully certified in 2017 The modality of massage that she practices including: Swedish, Deep Tissue, Trigger Point, Hot Stone, Reflexology, TuiNa therapy and Acupressure.
While working as a Massage Therapist, Vicky likes to incorporate different modalities to benefit her clients, she decided to take a further step to enrich her knowledge by learning Acupuncture. Vicky had became an Registered Acupuncturist in 2021. Her goal is to mastering more modalities to help her clients reach their ultimate health goals.
Vicky is a member of Natural Health Practitioners of Canada and College of Acupuncturist of Alberta.
Ms. Vicky Qian
RMT, RAc
Vicky Qian has obtained her massage therapy training and fully certifie...
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